Privacy policy

1. Who we are

Comnext B.V. ("Comnext", "we", "us") is a digital agency registered in the Netherlands. Address: Mauritslaan 49, 6129 EL Urmond. Chamber of Commerce: 12345678. Contact: privacy@comnext.nl.

2. What data we collect

We collect personal data you provide voluntarily (name, email, phone, company, job title, message), data generated through use of our website (IP address, device, browser, pages viewed), and data we collect via cookies and similar technologies (subject to your consent).

3. How we use your data

We use personal data to respond to enquiries, deliver contracted services, send relevant updates (only when you opt in), measure and improve our website, comply with legal obligations and protect our legitimate business interests.

4. Legal bases

We process personal data on the basis of consent, contract performance, legal obligation or legitimate interest, in accordance with the General Data Protection Regulation (GDPR).

5. Sharing data

We share data only with trusted processors who help us deliver services (hosting, analytics, email, CRM). Each processor is bound by a data processing agreement and stores data in the EU or under SCC-protected transfers.

6. Retention

We retain personal data only for as long as necessary for the purpose collected, the duration of the engagement, and any subsequent legal retention obligation. Marketing data is deleted upon withdrawal of consent.

7. Your rights

You have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. Contact privacy@comnext.nl to exercise these rights. You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, regular backups and staff training. We notify affected users and the Dutch DPA of any qualifying breach within 72 hours.

9. International transfers

Where data is transferred outside the EEA we rely on adequacy decisions or Standard Contractual Clauses. We list our subprocessors on request.

10. Cookies

Our use of cookies is described in our separate cookie policy.

11. Updates to this policy

We may update this policy from time to time. The current version is always available on this page. Material changes will be communicated to active clients.